Customer Service and Support
Reliable customer service is a fundamental element of a positive user experience. In Greece, players value immediate communication and clear guidance. Well-organized support helps resolve issues effectively and strengthens trust in the platform.
Available Communication Channels
Users can choose the communication method that suits them best. The main options include:
- Live chat via the website
- Email: [email protected]
- Phone: +30 210 1835727
Response Speed
Fast response times are crucial, especially for urgent matters.
Response Time Table
| Communication Method | Estimated Response Time |
| Live chat | 1–5 minutes |
| Up to 24 hours | |
| Phone | Immediate response |
Structured support and multiple communication methods provide security to users in Greece. Easy access to assistance improves the overall experience.